Terms and conditions
By using, accessing in any way, viewing or browsing the Website (www.acc-ex.com), you are agreeing to abide by the following Terms & Conditions of service:
Acc-ex.com is the sole proprietor of the Site itself and all of its content. As such, both are fully protected by the international copyright and all other intellectual property rights’ legislation in effect worldwide at any given moment.
By completing and submitting the form of membership, you acknowledge and certify that:
- You are 18 years of age or older.
- You have the legal capacity to take responsibility for your actions and that you are capable of entering into a legally binding agreement with us.
- The registration information that you have provided is up to date and accurate. Should there be any changes, you agree to inform us immediately, otherwise unexpected actions might lead to additional costs.
- You are indeed the person whose information is detailed in the registration form.
- You are acting for yourself and not as an agent or representative for a third party.
- You are not a citizen of the U.S.A.
Account-Exchange reserves the right to refuse any membership application, as well as the right to close any accounts and/or terminate a membership without any prior or further notification or justification for such an action. In such an event, Account-Exchange guarantees the refunds of the available balances, which will be processed as withdrawal transactions.
Account-Exchange also reserves the right to request any documentation that would confirm the identity and active address of the member, as well as the ownership of the accounts used for depositing funds. Such an action may be taken any time acc-ex deems necessary.
Accounts and betting activity
Account-Exchange reserves the right to refuse any membership application with no further notification or reasoning.
All accounts are created and maintained in Euros exclusively. Any cents that exist in the balance will not be handled. Furthermore, do not fill in cents, otherwise the form would be wrong and extra charges might be applied.
The responsibility to maintain the security and confidentiality of your account(s) is exclusively yours. You agree to keep your RDC details, your information (name, address, contact numbers, emails, etc.…) strictly confidential and you will be held liable for any misuse of your RDC logins.
You are strictly not allowed to contact any of the bookmakers using the account owner’s name. Any and all questions or issues are to be directed via email to the Advisors of Account Exchange.
You are also not allowed to change the password without informing us about it, otherwise, additional fees might apply. Keep in mind that it is needed in order to credit deposits to your account.
Account-Exchange reserves the right to close and/or terminate the use of one or both account(s) with no prior notification or reasoning. Having this happened, Account-Exchange guarantees the refunds of the available balances processed as a withdrawal transaction.
The responsibility for making decisions and placing bets through your account(s) falls exclusively to you. Acc-Ex cannot and will not be held responsible or in any way liable for the betting activity of any given account(s).
We have absolutely no power, or can exercise no means of influence, on any decision(s) taken by the bookmakers on matters related to your account or your betting activity. Complaints on re-settlement, refund or similar matters will not be investigated by Account-Exchange.
Deposits, Withdrawals and Transfers
We process all deposits, withdrawals, and transfers only to, from and between accounts that are handled by us.
Deposits for opening the membership and to the requested accounts as well as all transactions to, from and between accounts are processed as quickly as possible. If you wish faster processing you can select the Express option that exists in all financial transaction forms at an additional charge of 6%.
When you fill in the withdrawal request form you are advised to make the same request to the relevant bookmaker through your betting account. If you do not make this request on your own within 1 hour after submitting the withdrawal form to us or if you request from your account without filling out any form on our site, we will have to make it on your behalf and this would incur a processing fee of 3%.
Withdrawals cannot be cancelled otherwise additional fees will be applied.
Any cryptocurrency transactions will be processed with an additional 6.5% fee for currency conversion.
Additional fees or charges may apply in the following cases:
- If your Bet365 account is not limited and you request a deposit or withdrawal less than 500 EUR
- If you use for transfers a payment method that does not belong to you, or if it's not in your name
- If you request a withdrawal from your account before the deposited amount has been rolled over at least once
- If any other currency besides EUR is used for any transaction
- If any deposit, withdrawal, or transfer between account form has been incorrectly filled
- If you withdraw all the funds from your BET365 account without informing us
- If the deposited amount is less than the minimum amount required per bookmaker, as the following list, a new membership might be charged.
MINIMUM AMOUNTS REQUIRED Bookmaker To open a new account For existing clients Betfair 1 000 EUR * 500 EUR * Bet365 3 500 EUR * 500 EUR * Matchbook 200 EUR * 200 EUR * Pinnacle 1 500 EUR * 500 EUR * 10bet 1 500 EUR * 500 EUR * Dafabet 1 500 EUR * 500 EUR * Sbobet 1 500 EUR * 500 EUR * * Or the equivalent in another currency ** Transfers of amounts less than 500 Euros are charged with higher fees.
Changes to This Agreement
Account-Exchange reserves the right to modify these Terms of Service at any time. The decision by you to continue visiting the website and make use of the services after such changes have been made, constitutes your formal acceptance of the new Terms of Service.
In case the Terms & Conditions page is unavailable in your language, or its translation is not fully updated, the English version of this page is the source you should refer to in case of need.
Therefore, we ask that you check and review this Agreement for any such changes on an occasional basis. Should you not agree to any provisions or changes made to this Agreement, we ask and recommend that you cease using or accessing our site immediately.
The translations of these Terms & Conditions to other languages are for reference only. The English text and its stipulations will be held as prevalent should there be any differences.